Booking & Deposit Policy

Why a deposit?

Aileen's Beauty is a private, appointment-only studio — each visit is a one-guest reservation, and your room, products and treatment plan are prepared before you arrive. Deposits were introduced because of a growing number of last-minute cancellations and no-shows, so that serious clients can book available time slots. Your deposit is not an extra fee: it is credited toward your service total on the day of your appointment.

The deposit

A $100 deposit is required to book. Deposits are handled through our official booking system using encrypted payment methods — never third-party cash apps.

Rescheduling

Reschedule with at least 24 hours notice and your deposit simply moves with your appointment, at no penalty.

Cancellations & no-shows

Cancellations made less than 24 hours before the appointment, and no-show appointments, forfeit the deposit. Repeat no-shows may be asked for full prepayment on future bookings.

Questions

Call or text 650-305-8036, or email Hello@aileennbeauty.com — we are happy to help before you book.